Our Clients’ Perspectives
Hello Karen and Jim,
First, I am so sorry and embarrassed I have not written this letter sooner. I want to say how thankful I have been for all the help, guidance and support that the both of you provided me. This experience has been very challenging for me with many life changes that I have had to get used to. I am still working on many things but making progress everyday. Far above and beyond the financial compensation that you won for me, I am most thankful for the care and concern that I felt the whole time I was given by you and Karen. I never felt at any time that I was going it alone, and that meant to me more than you may ever know. I do not know how to ever thank the both of you for all that you did! You both are very special people to me and if I can ever be of service in any way to either of you please do not hesitate to reach out.
Thank you again,
Jim has been very instrumental
in providing legal information to all on his website & blog and local tv. I went to Jim when I had a legal matter and didn’t know where else to turn. Although it was not a matter within Jim’s area of expertise, he kindly took the time to put me in touch with an excellent attorney who could advise me…and still acted as a liaison along the way. From the time I contacted Jim for help, it was honestly only a matter of minutes before he responded.
We all want & need peace of mind when faced with any legal situation and Jim Reed provides that. Quick to respond, there when you need him & he gets the job done right!”
Jim came within 24 hours of our phone call
for help. My husband was in the hospital with severe injuries after being in a car accident. We didn’t know which end was up and he was thorough in his assessment of our situation.
He and his staff were always available to answer any questions and also handled the medical reimbursement claims for us. He explained what he thought would happen and our chances at winning a settlement. He told us step by step what he was doing and why. At a time when I was overwhelmed with taking care of my husband and our home, the case was a very important issue that was taken care of for us. Both my husband and I are so grateful to him. No one could have done a better job for us. He got the maximum amount for us and it has given us a nest egg to continue to build upon as well as paid off two large loans. In our estimation, you couldn’t do better than Jim Reed. He is honest, compassionate, hard-working, and cares about his clients.”
—Chas. & Vonne Brewster
Mr. Reed was extremely helpful
and friendly in my time of need. He actually cared about what happened to me and did everything in his power to make sure I got what I deserved. He was very explanatory wth me instead of just talking in terms I did not understand he made sure that he spoke and explained to me in a way I understood. I HIGHLY recommend James Reed to anyone.”
Jim spoke to me about my case
and educated me about its legal ramifications. I learned a lot talking with him. He spoke in a down to earth manner, so that I could easily understand what my options were. He often used metaphors, so that I could have yet another avenue of understanding, and perspective. He is bright, warm, a quick thinker on his feet. His follow through was trustworthy and consistent. I felt a sincerity in his earnestness to help me. I would recommend him to anyone that wants an attorney who is highly ethical and very skilled. He is a true advocate. I felt respected and cared about.”
Jim Reed provided assistance for my family
and I at a difficult time for us. His concern for our well-being was always top of mind for Jim, and he never ceased in his advocacy for us. I highly recommend Jim as legal counsel.”
We just want to let you know
that we would never be where we are if it were not for you. Thank you sooo much. There are not even words to express our gratitude…you are one of the kindest, brightest and most giving people we know. Thanks for your encouragement and the support… Thank you so much, Jim.”
This is a note to Jim
from a client he represented 7 years before: “Hi Jim, Just a word to let you know I am still around… You handled my case when I broke my back in 1999 and I thank you every day of my life… Thank you again for being such a good lawyer. PS I enjoy your talks on TV.”
Extraordinary is the word that comes to mind
when I think of Jim Reed. He goes above and beyond for his clients and makes them feel like their experience really matters. He plays hardball when he needs to and he does whatever he can to make sure his client gets a great result. I really appreciate everything Jim and Karen did for me and I am so grateful. If you are looking for a wonderful attorney, I highly recommend Jim Reed!! From the bottom of my heart, I thank you.”
Watkins Glen, NY
I feel that Jim Reed,
Karen Wheadon and the staff at Ziff Law represented me very well. They were knowledgeable, courteous and caring at our meetings. I felt a feeling of support. They always responded promptly to my calls, emails or texts. Jim and Karen were patient and thoroughly answered my questions and/or concerns…..sometimes regarding “ legalese” clarification. I highly recommend the Ziff Law Firm if you need representation for injury.
Our experience with Jim and Karen was excellent in spite of the difficulties that the Covid19 pandemic added to the situation.
It was amazing that Jim was willing to meet with us in the home (mask and all) because my mother couldn’t walk to meet with him at the office. Jim and Karen were always within reach by phone or email in a timely manner, and neither of them acted tired (or annoyed) of my endless questions. They were truly understanding and helpful to us during this upsetting and stressful event in our lives. I would most definitely use their representation again and will recommend that others in need consult with Jim also. We are forever grateful that Jim worked so hard to find justice for the tragedy that struck our family. Thank you Jim and Karen both!
As soon as we got the letter from the insurance company
saying they were closing our file since there were no injuries, we knew we needed professional legal advice. We certainly made the right choice in Jim Reed from Ziff Law. Jim and Karen, his awesome law clerk, were amazing to work with. The things we appreciated most was the level-headed advice, the open and frequent communication, and the fact that we were never “over promised”. It was so refreshing to have someone tell it to us straight while making sure that we clearly understood all the steps of the process. Making their work more impressive is that we had to wade through all of this during the height of the COVID quarantines. They never missed a beat! We were able to focus on getting my husband better after a terrible accident because Jim and Karen took care of the legal end. Ultimately, we got a very fair settlement because of all their hard work. We give Ziff Law our highest recommendation. Don’t go anywhere else!”
Adam Gee is a methodically goal orientated professional.
In this experience with Adam I was very impressed with his smooth demeanor and knowledgeable expertise. I was also impressed and very thankful for the extra help he provided me with outstanding bills and services that I had accumulated before and during my association with him. This was done AFTER we accepted and I had signed off. Adam was a pleasure to work with.”
Adam was my attorney for an auto accident
I had in 2002. From the very first day I met him I was at ease talking with him. He always called me back within the day if I called him for any reason. He also had me in on several occasions to discuss my case. I was also very happy with the amount of settlement he was able to get for me. I would like to Thank Adam and the whole firm for the way I was treated during my suite.”
Christina Sonsire was both professional and responsive to my inquiries
“I had the good fortune of finding the Ziff Law Firm when I was seeking New York counsel to represent a client in a disputed liability personal injury case. The firm achieved an excellent outcome for the client. Throughout the process, Christina Sonsire was both professional and responsive to my inquiries regarding the case. She was a pleasure to work with and I would not hesitate to recommend Christina and the Ziff Law Firm to other lawyers seeking New York counsel.”
Attorney, Columbus, OH
Christina is a very intelligent lady who exudes professionalism
“We just have to send you a note to let you know how pleased we are with the outcome of our case.
Christina is a very intelligent lady who exudes professionalism. Her compassion and kindness put us at ease from the very early days of her becoming a part of our case. We felt she truly empathized with our dilemma. She not only understood our pain and fears, she lived it with us. (You, and all of the Ziff employees we came in contact with, made us feel you were there for us because you cared).
Christina is a ball of energy. She met with us every night of the trial and included us, and the family members who were with us in Rochester, in all of her thoughts and concerns. She practiced her “opening statement” with us as the “audience.” She listened to our ideas and incorporated those she could use into the trial. She explained why she thought it was better to leave some of our ideas, and hers, out of the “plan.” Because we spent so much time going over things with Christina, taking the stand was like just talking with her again. Certainly we were nervous awaiting our turn, but she put us at ease immediately.
Those of you who handle med-mal cases must have to do research that is equivalent to at least a year of medical school per case. We were all so impressed with Christina’s knowledge pertaining to our case, and the ease with which she discussed the medical aspects.
Christina has an uncanny ability to multitask. She could listen to a lawyer “cross,” take notes, talk to Michelle Callan, and jump up with an “objection” without missing a beat. She’s intense, sharp, self assured, and conscientious.
To sum her up, Christina is a “crackerjack.” We would gladly recommend her to anyone in need of a med mal lawyer. Our best to the entire staff.”
—Larry and Diane
I had the privilege of having Mike as an attorney.
“He kept me well informed and was always personable. He had my best interest in mind, and made sure I knew what was going on and how the proceeding was going. I would absolutely recommend him.
Thank you Mike.
Your work is greatly appreciated!”